IMG are pleased to announce the first successful staff exchange with Lunautica, a leading yacht agent based in Europe. This initiative, which will see a staff member from each company spend time working in the opposite office, was established to benefit both companies during their respective summer seasons. Being on the opposite sides of this planet, it fits perfectly with the schedule of both companies, providing a highly skilled additional staff member during the busy peak season.
For seven weeks from mid July Integrated Marine Group’s Yacht Support Manager Rachel Harrison was based in the Nice office of Lunautica. Her role was to assist in this busy Yacht Support office, responding to urgent requests from yachts along the Coast in the South of France. Whilst the jobs are in essence the same Rachel found that they are also very different. In New Zealand clients are located over a much larger territory, regions often unknown to the crews, with very varied demands and therefore a well trained Yacht Support Agent must be much more of an all-rounder. In Europe the agents specialise in a smaller area and the demands are often more routine. However the pace of the job is very different. Rachel pointed out that “The staff at Lunautica can be looking after yachts who are in Port for a matter of only a few hours before they head to a totally different Country. This would never happen in New Zealand!”
Rachel also enjoyed being able to look after clients whom she had previously represented in New Zealand, namely MY Elandess who were in Auckland in 2011 for the Rugby World Cup. Of the exchange Rachel concluded “It was a terrific experience in terms of learning, self development and networking.”
Lunautica is a Yacht Support agency with strategic offices in Hamburg, Nice and Valencia. They boast multilingual staff, all of whom enjoy multi tasking, and provide a high quality service to yachts across Europe. Information on the company and their team can be seen on their webiste http://www.lunautica.com/. IMG are looking forward to welcoming Vanessa from the Hamburg office of Lunautica when she joins their team for seven weeks from mid December.
